Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Control Panel you will find a comprehensive Help section offering various help articles and commonly asked questions. They are compiled by our support team of trained techs. Simply fill in your question and our smart platform will offer you the most suitable answer.

  • Top quality support service
  • How–To Videos

  • If you want to see how a task is carried out or how a problem is resolved, instead of just reading about it, then take a look at our selection of instructional video tutorials. They cover lots of different topics and will help you quickly learn how to work with the Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 tech support service with a 1–hour ticket response guarantee. A team of accomplished support engineers will be available to you to attend to all the queries that you could possibly have. During non–busy periods, an answer will be supplied within just 20 minutes.