Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Warranty

  • Our group of qualified professionals will try their best to answer to your advice enquiries within about 1 hour. If, however, the situation you have stumbled upon needs some help from our Administrators’ =Team,= we are going to forward the ticket to the technician on duty and will post a note to tell you.

  • Top quality support service

  • Qualified Tech Help And Support Service

  • We’ll be on–line for you 24x7x365 to offer information and customer support and also to help you with any issue that you could stumble upon whilst taking care of your virtual server. We will aid you with all pre–installed software applications, such as your Operating System, server administration panel (with regards to the VPS type) and the Control Panel made 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that comes without charge in your virtual server, you will find a content rich Help section, incorporating all you need to be informed on when taking care of your sites and applications. We have integrated a wide array of how–to content articles and video training that present the important site maintenance duties in an easy to comprehend manner.