Q: What does the web site migration service consist of? Will my website be secure?
A: When your current web hosting provider can no longer fulfill the needs of your web site, or if you face constant downtime, or if you are made to wait for hours for the customer care team to reply back to you, it may be smart to change your provider, i.e. to move all the files for your sites together with your databases from your present provider to your future provider. At Yellowknife Hosting, we realize that this can be difficult & time–consuming. This is why we will perform all that for you at no cost!Our highly capable technical team will move your website content from your current web hosting provider to us. Our technicians have got a lot of experience migrating websites and can take care of everything – from a regular WordPress–driven weblog or Joomla™ CMS–based website, to a highly complex, custom–built web app.
Q: Just how long will it take for my web site to be migrated to your platform?
A: We strive to carry out all website migrations as fast as possible. Yet, we do not have a set time frame for web site migrations. There are several variables that you have to take into account – the very size of your web site and the workload of our web site migration team, etc. We constantly try to carry out each migration in under 48 hours. With smaller–sized websites, our team typically manages to finish within 24 hours.
Q: What data will I be asked to give to your Website Migration Department?
A: We do not gather any private details. We’ll need, though, the login information for your current web hosting account along with the name of the web site that you need to move.
Q: My present hosting account has sensitive info inside. How can I rely on you?
Q: Will there be any downtime for my website?
A: Your site will continue to work just like it did before with your previous web hosting provider. After we have finished the transfer, your web site will be configured to work on our system and we will ask you to preview it. If everything is working correctly, all you will have to do is change the name server records corresponding to your domain. Your web site will be migrated to us with no downtime whatsoever.
Q: Will my current web hosting provider need to provide any info/assistance?
A: Nope. We will never get in touch with your hosting provider about anything at all. They will not be aware of the website migration either.
Q: Which hosting providers can you migrate web content from?
A: We support all Linux–driven web hosting platforms. Essentially, if we can receive access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.