A 99.9% Server Uptime
We have set up our website hosting platform using dependable hardware components and heavily customized software. Our system administrators have installed a customized version of Security–Enhanced Linux on our physical machines to ensure maximum security and dependability. We have installed several denial–of–service protection tools together with powerful firewalls to make sure our network is invincible and secure.
All Linux website hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is crucial to also set up your own network architecture. That is why we built a custom–configured internal network in each one of our datacenters. Relying on world–class Juniper routers and switches, our internal network allows for astonishingly fast data transmission speeds and is fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, irrespective of which hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your cash at risk, you can’t feel really secure. That’s the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel pleased with our service or if you have to get a more powerful web hosting solution, like a VPS hosting or a dedicated servers hosting packages – you will get your money back in full, without any hidden fees or reimbursement charges.
24/7 Technical Support
If you have ever had to wait for hours to receive an answer, you’re probably aware of how frustrating this can be, especially if your website is on the line. This is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be here for you and they’ll answer you in less than 1 hour. And the best part is that their average support ticket response time is less than twenty minutes!