Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying top notch support in good time is our high priority, so that we back up each Linux website hosting plan with a one hour ticket resolution warranty. When you present a ticket or send us an email, our customer technical support team will try all they possible can to deliver the most adequate remedy for your issue and to offer help quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is provided by a team of licensed technicians who are able to react to your issue without delay. You’ll be able to communicate with the technical support staff by opening a tech support ticket from your Control Panel or by posting us an e–mail. On working days, you may as well contact us on the phone or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included an extensive know–how base into the Control Panel to help you to have convenient step by step instructions whenever you want. Each section of the Control Panel features its own contextual support area having a selection of how–to posts. We have also organized training videos to supply you with a greater idea of the simplest way to accomplish any given activity.