Irrespective of the fact that the hosting service provided by the different companies is more or less identical, each provider has got a customized platform with its own tweaks and ways to execute specific things. In such a case, a vast knowledge base will be astonishingly useful both for people with no experience and for technically practiced individuals who will at some point find out how certain procedures are performed, but will waste precious time in the meantime. The objective of such a knowledge base is to help make the hosting service quick and easy to use, saving users a lot of time and energy. The end result is happier clients, as they can swiftly find the info they want, and a whole lot less work for the help desk support team representatives, because typically the majority of the questions and issues that clients have are already described in the knowledge base. Given that the articles themselves are professionally written and cover more topics, you’ll be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Website Hosting

If you get a website hosting plan through our company, you’ll get access to our thorough online help documentation where you will find information about pretty much everything connected to our hosting plans. The topics cover anything from how to set up an email account on your mobile device, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-comprehend way and feature comprehensive manuals on how to perform a certain task within your Hepsia Control Panel. You can also find information that’s not directly connected with Hepsia, for example one that concerns web applications on your computer. The complete collection of articles will be available in the Control Panel’s Help section, but those that are related to a specific Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you will be able to acquaint yourself with more or less everything related to your account.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared a detailed online knowledge base for all our present and potential customers, so if you order a semi-dedicated server plan through our company, you will be able to find any info that you are searching for at any time. We have a ton of educative articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are just 2 examples. Our instructive manuals will help you do anything you like – uncompress an archive, import a database, redirect a domain name, and so on. Also, we’ve also got troubleshooting guidelines, which will permit you to discover what causes a given problem and the likely solutions for it. If you aren’t able to send email messages or your domain opens an HTTP 500 error message, for example, you can check our knowledge base and resolve the problem instantly. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.