When your hosting company offers live chat support, you can talk with a representative live and learn useful info or get an issue resolved in a very timely manner. The basic advantage of using chat compared to calling to talk to a live person is that you need only a computer with web access, therefore you will not pay any charges when you are in a different state or country. In addition, it is quicker to copy and paste data such as domain names, usernames or error messages in other words details which are sometimes hard to share with the other party over the phone. The real-time chat is also a much quicker approach to contact your hosting company's support crew in comparison to using a ticketing system. What's more, if some situation requires a little more time to be taken care of, you'll be able to do something else while you wait for support on the live chat, which means that you will not lose time - something that's impossible in case you're on the phone.

Live Chat Support in Website Hosting

We supply a live chat assistance service for all Linux website hosting that we offer and we will support you with almost everything in real time. In case you do not have an account with our company yet, we can give you more details about the plans in order to help you to pick the most appropriate package. If you are an existing customer, we will be able to assist you with any billing or general matter along with with a number of common technical troubles, such as an e-mail address installation in a desktop e-mail client. In case you can't give us a call for whatever reason or you are in a country where we do not have a local telephone number, our live chat is the best choice to get in touch with us. Of course, some situations require more time to investigate and test, which means that you'll need to open a support ticket to our technicians, but nonetheless, we are able to save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is available to all our future and current clients. If you're thinking about a new hosting account, you can chat in real time to one of our agents and get more info about our semi-dedicated packages in order to select the optimal package for your websites. In case you already have an account with us, we'll support you in a very timely manner with general, billing and 1st level technicalmatters. Although in some cases you'll need to open a ticket as there're problems that cannot be resolved on the live chat, we will help you with lots of standard tasks, for instance installing an e-mail account in an email client or redirecting one domain name to another. Thus, you'll benefit from prompt assistance and you will save time and effort.