1 hour ticket response
Prompt assistance is our foremost task and that is why we have a team of trained client support engineers who are prepared to provide a swift response to any question that you might have. Simply submit your client support ticket from the Control Panel and we’ll reply back to you within one hour at the latest. Actually, we work hard and aim for a twenty–minute ticket response time.
A First–Class Customer Care Service
We’ve got a team of web hosting support engineers who are ready to reply to all your queries whenever you are in need of support. Almost all our support team members have several years of experience in the Linux website hosting market, which means that you can always depend on swift and accurate answers to your questions.
An Easy–to–Browse Help Center
Incorporated into the Control Panel is an easy–to–browse Help section, which offers different information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and website administration articles, check the educational video tutorials or take a peek at our F.A.Q. archive.
